Defective Items & Others |
- If you receive a defective item, you can contact the seller directly if you are able to speak Korean. If not, you can immediately contact our Customer Service Center with the photos of the defective item, the invoice, and the shipping box, all of which are necessary for discussion with the seller. The CS center will assist you in communicating with the seller.
- However, Gmarket will not be held responsible for any defects in the items caused by the sellers and will not make compensations on the sellers’ behalf.
- In case minors under 19 purchase items without consent from their legal representative, they can cancel the purchase.
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