store information
Specific Item Info
- Item condition
- 새상품
- VAT exemption
- 과세상품
- Receipt issurance
- 발행가능 - 신용카드 전표, 온라인 현금영수증
- Business type
- 사업자 판매자
- Brand
- 루메나
- Country of manufacture
- 아시아 중국
- Product name & Model number
- STAND 2세대
- Rated voltage / Power consumption
- Input : 1.2A(MAX) / 소비전력 : 5W
- Energy efficiency rating
- 해당없음
- Release date of the model
- 2019.04
- Manufacturer / Importer
- DONGGUAN AAOHAI TECHNOLOGY CO., LTD. / 오난코리아
- Country of manufacture
- 중국
- Estimated Cooling / Heating Area
- 해당없음
- Additional charges for installation
- 해당없음
- Warranty policy
- 1년 무상(소비자 과실 제외) 30일 이내 초기불량건 : 왕복택배비 본사부담 30일 이후 고장 접수건 : 구매자가 접수비 부담(왕복배송비) 구매자의 단순 변심은 상품 수령 후 7일 이내 (포장을 개봉하였거나 제품을 사용하였을 경우 불가) 소모품 AS 기준 : 별도 악세사리류(아답터 및 케이블포함)의 경우 소모품으로 취급되어 구매일로부터 14일 이후의 사용중 고장은 별도 AS 지원 불가
- Customer service and contact
- 1800-5402
- Estimated delivery time(in Korea)
- 1~3일
- Others
소비자가 전자상거래등에서 소비자 보호에 관한 법률 제 17조 제1항 또는 제3항에 따라 청약철회를 하고 동법 제 18조 제1항에 따라 청약철회한 물품을 판매자에게 반환하였음에도 불구하고 결제 대금의 환급이 3영업일을 넘게 지연된 경우, 소비자는 전자상거래등에서 소비자보호에 관한 법률 제18조 제2항 및 동법 시행령 제21조 2에 따라 지연일수에 대하여 연20%의 지연배상금을 신청할 수 있습니다. 주문취소 및 결제대금의 환급신청은 “나의 쇼핑정보”에서 하실 수 있으며, 지연배상금 신청에 대한 자세한 문의는 판매자정보의 연락처로 해주시기 바랍니다.
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Cancel / Return / Exchange Info
Exchange & Returns
You can cancel your order before the item is shipped for delivery. After the item has been shipped, you can demand a return, refund or item exchange in accordance with the Gmarket’s Return and Exchange policies below.
Korean Domestic Delivery- You can apply for a return or item exchange from after the item has been shipped to within 7 days after the item's arrival by clicking the return/exchange button at 'My Gmarket' Page.
- Return & Exchange may not be accepted in the following circumstances:
- 11) The item has been damaged/made defective by the customer. (except for the package of clothing being opened to check the item)
- 22) The item's value has decreased remarkably due to the customer's usage/consumption. (i.g.Breaking the seal of the goods)
- 33) The item's value has decreased remarkably due to its time-sensitive nature and it cannot be re-sold.
- 44) Unrecoverable liability has been made to the seller due to customization or unique production of items.
- To apply for a Korean domestic return or exchange, you will bear the cost for the shipping and delivery (items with free Korean domestic delivery benefits: the delivery cost for the round trips) unless the seller is responsible for the item's discrepancy or defect.
International Delivery (ship outside of Korea)
Once the item has been shipped overseas for international delivery, return will not be accepted unless the item that you receive is a discrepancy or a defect.
Defective Items & Others
- If you receive a defective item, you can contact the seller directly if you are able to speak Korean. If not, you can immediately contact our Customer Service Center with the photos of the defective item, the invoice, and the shipping box, all of which are necessary for discussion with the seller. The CS center will assist you in communicating with the seller.
- Gmarket will not be held responsible for any defects in the items caused by the sellers and will not make compensations on the sellers’ behalf.
- In case minors under 19 purchase items without consent from their legal representative, they can cancel the purchase.
Seller Info
- Seller
- lumena
- Shop Name/Representative
- (주)루메나 / 진중헌
- Business No.
- 130-86-93314
- Contact No.
- 1800-5402
- Address
- 부산 해운대구 송정중앙로5번길 98 (송정동)
- Mail-order selling registration No.
- 2019-부산해운대-0316
- b2c@lumena.co.kr
Gmarket Escrow ServiceRegistration No. 02-006-000008
Transactions on Gmarket are secured by Gmarket Inc's safe buying service.
Please be aware that direct dealing with the seller instead of using our payment system, may result in losses.
Gmarket is not responsible for any damages caused by direct dealing.
Notice
The item and its contents listed on Gmarket are entered by individual sellers. Gmarket only provides the trading platforms and systems to facilitate transactions, and is not responsible for it.